Shipping policy
We want you to be 100% satisfied with your experience. If you have any questions regarding your order, please use the chat feature OR email coco@cocoscandyland.com
- Orders will be shipped within 7-10 business days after the order is placed (excluding weekends & holidays). Please keep in mind that due to transit & supply chain challenges, some items may ship separately or be delayed. This will ALWAYS be communicated.
- All orders are shipped Monday through Friday (excluding holidays). All orders include a tracking number so you can follow your package every step of the way. Be sure to check your email (and spam folder) for updates.
- Please double-check your shipping address at checkout. Orders returned due to incorrect addresses may require an additional shipping fee to resend.